We want our customers to be completely satisfied with their purchase. We recommend you immediately inspect any goods delivered to ensure you are completely satisfied. Including that the goods are of acceptable quality, and match the description we have provided to you. If your item does not arrive as you expect please email us a photo & we will ship you a replacement.
Change of Mind
Please choose carefully as refunds are not provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere.
Goods Damaged in Transit
If any goods arrive damaged, please contact us as soon as possible. A new replacement will be sent to you free of charge.
Refunds will be made by Axel Adventures via the method of payment you used to make your online purchase. Refunds will be processed minus the postage fees incurred by us to send you the goods.